Coach 2 the Bottom Line: An Executive Guide to Coaching Performance, Change and Transformation in OrganizationsB\Coach Systems, LLC, 1999 - Всего страниц: 365 The primary aim or purpose of this book is providing a methodology for creating a CoachSystem (CS) in an organization. This book is also not necessarily a skills and practices book. There are many great coaching skills and practices books available for developing coaching ksa's but hardly anything on what coaching can do for and to organizations! This book also provides a method to take coaching to the line-the bottom line in organizations-all the way to the customer interface. It provides a simple, yet effective model of coaching that anyone can learn in a few minutes and then proceed down a path of mastery over time to creating organizational effectiveness. Clearly this book lays out for you a coaching methodology you can teach to your line managers, or use with your customer service department-even your kids! It helps you build a CoachSystem, integrating coaching into your organization at every level. The book is about creating outcomes for the individual and the organization that lead to well-being, purpose, competence and awareness. It is based on proven methods of improving performance, creating generative rather than destructive change and facilitating individual and organizational transformation. |
Содержание
CHAPTER 1 | 19 |
Performance Change and Transformation | 33 |
Using Coaching to Match Capability | 51 |
CHAPTER 4 | 67 |
CHAPTER 5 | 79 |
CHAPTER 6 | 93 |
CHAPTER 7 | 105 |
CHAPTER 8 | 115 |
CHAPTER 14 | 187 |
CHAPTER 16 | 211 |
CHAPTER 17 | 215 |
Modeling | 222 |
CHAPTER 19 | 249 |
PART III | 257 |
CHAPTER 21 | 267 |
INSIGHTS SO FAR | 283 |
CHAPTER 9 | 123 |
CHAPTER 10 | 135 |
PART II | 139 |
Organizational | 152 |
CHAPTER 13 | 163 |
THE FINAL WORD | 297 |
CHANGEABILITY ASSESSMENT APPENDIX B 1 | 1 |
Action Science A Description APPENDIX E 1 | 1 |
COACHING SUCCESS ASSESSMENT APPENDIX | 3 |