How to Communicate in Business: A Handbook for EngineersIET, 1995 - Всего страниц: 162 This is a practical handbook. Its aim is to help engineers and others with a technical background to communicate effectively with non-technical people. Effective communication is essential for both individual and corporate success in business. The book gives a framework for planning a business communication: deciding its purpose, aim, scope and structure. It deals with spoken and written communication, with presentations and meetings, and with the use of modern IT systems. There are questions to help you use the book effectively and to construct an action plan for further reading. Effective communication is a skill: we can all do better if we try. This book will help you to improve, thus bridging some of the common barriers in business. |
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... roles and approaches . Problems of communication : interest , perspective and language . Examples relating to engineers in ... Role of business enterprise . Customers and products ( goods and services ) . Product characteristics : cost ...
... role : to convey information or in support of products , including reports . Deciding the overall plan . PASS : purpose , aim , scope and structure . Planning a presentation Audience , venue and timing . Team approach ; maintaining ...
... Role of meetings in relation to management learning cycle . Scope and shape , in relation to information value chain . What is to be achieved , and who should attend ? 6.3 Planning a meeting 108 6.4 Agenda , venue and timing . Jobs ...
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Communication and management | 27 |
3 | 34 |
Saying | 39 |
Writing | 57 |
X | 60 |
4 | 71 |
1 | 80 |
Business meetings | 104 |
Using information technology | 124 |
Conclusion | 143 |
References further reading | 151 |
158 | |
159 | |
Другие издания - Просмотреть все
How to Communicate in Business: A Handbook for Engineers David J. Silk Недоступно для просмотра - 1995 |
How to Communicate in Business: A Handbook for Engineers David J. Silk Недоступно для просмотра - 1995 |